Frequently Asked Questions

Cabrera Pickleball Hub is located on 460 Buffalo Rd Suite 50-1, Rochester, NY 14611 -- just five minutes from downtown Rochester, NY. It’s easy to get to, highly accessible, and designed to serve the local pickleball community with convenience and comfort.

Cabrera Pickleball Hub has two indoor concrete, resurfaced pickleball courts. They’re purpose‑built, climate‑controlled, and designed to keep play fast, fun, and consistent year‑round.

No — Cabrera Pickleball Hub is more than a training center.

We offer court reservations, Open Play, leagues, private events, and a pro‑shop with paddles and accessories. Training is just one part of what we do.

Absolutely — beginners are always welcome.

Cabrera Pickleball Hub is a great place to start. We offer beginner‑friendly clinics, lessons, and Open Play sessions, and our staff is happy to help you learn the basics so you feel comfortable on the court.

Yes. Creating an account helps us manage reservations, track your bookings, and communicate updates efficiently. We've partnered with PodPlay as our court reservation platform which is very user-friendly and intuitive.

No — everyone is welcome. Memberships simply offer added benefits like discounted court time, priority booking, and exclusive events.

Absolutely. We offer demo paddles so you can try before you buy. We also have plenty of balls.

Yes — but it’s simple. We ask all players to wear athletic clothing and non‑marking court shoes to protect the courts and ensure safe play. Anything comfortable and sport‑appropriate is fine. Safety first!

Yes! We offer clinics for all levels — from brand‑new players to advanced competitors.

Yes. Private and semi‑private lessons are available with our certified instructors.

Comfortable athletic clothing, court shoes, water, and your paddle. If you don’t have a paddle, we have loaners available.

Our full Refund & Cancellation Policy is available on our website. In general, cancellations made within the required time window receive account credit.

Yes! Digital gift cards are available and make great gifts for players of all levels.

All reservations are made online through our booking system.

Open Play is a structured, rotating format where players of similar skill levels mix in and play multiple games. It’s a great way to meet new players.

Some events may require a DUPR rating to ensure balanced play. If you don’t have one yet, we can help you get started. A free DUPR rating assessment is included with every membership.

Up to 6 players per court is recommended for optimal play and rotation.

Absolutely! We would love to host your event. Send us an email at [email protected] or fill out this form and a member of our team will reach out.